Frequently Asked Questions:
  • How do I add a new mentoring category

    Email info@rafeeqee.com

  • How do I add a mentor or mentee to a group in an Organization.

    1. Login as a user.
    2. Click on “My Circle”.
    3.  A list of Mentors and Mentees will be provided
    4.  Click on "Add Group"
    5.  A selection of group list will be provided. Select the group you want to add the Mentor or Mentees to.
    6.  Select the group and click Add.
    7. Click on different Mentors and Organization to view their profiles.You can get more information about them by clicking on profile details
    8. When you decide on the mentor or Organization you want, Click "Add Mentor" or "Add Organization".
    9. A request will be sent out for the "Mentor" or "Organization to approve

  • How do I inactivate a Groups in an Organization.

    1. Login as a user.
    2. Click on “All Groups”.
    3. A list of your groups will be provided
    4. Active groups will be in green.
    5. Click on "Inactive Group"

  • How do I activate a newly created Groups in an Organization.

    1. Login as a user.
    2. Click on “All Groups”.
    3. A list of your groups will be provided
    4. Inactive groups will be in red.
    5. Click on "Active Group"

  • How do I create Groups for an Organization.

    1. Login as a user.
    2. Click on “Create New Groups”.
    3. Provide a Group name for your newly created groups.
    4. Your new group is created and ready for activation.

  • Am not able to initiate a conversation or message. How do I do that.

    1. Login as a user.
    2. Click on “My Circle”
    3. Click on “Send Message” button beside any user in “My Circle”.
    4. Enter Message
    5. Click At “Send”
    6. It will find at “My Messages” section of that user.
    7. Click on “Reply” from “Message List”. The entire conversation will complete.

  • Am not able to reply to a message or conversation. How do I do that.

    Answer-

    1. Login as a user.
    2. Click on “My Messages”.
    3. Click on “Reply” button beside any user in “My Circle”.
    4. Enter Message.
    5. Click At “Send”.
    6. It will find at “My Messages” section of that user.
    7. Click on “Reply” from “Message List”. The entire conversation will complete.

  • Am not able to find People in my Cirle. How do I do that.

    1. Login as a user.
    2. Click on “My Circle”. A list of people in your circle will be provided.

  • How do I cancel a mentor or Organization pending request.

    1. Login as a user.
    2. Click on “My Circle”.
    3. Click on "Mentor" button if searching for a mentor or "Organization" if searching for an Organization.
    4. Enter letters "A, or, B, or C.....Z" to see a list of Mentors or Organization.
    5. Click on the "Search" button
    6. A list of Mentors or Organizations will be provided. Pending Request will be provided.
    7. Click on "Cancel Request"
    8. The request you initiated will be canceled for the "Mentor" or "Organization".

  • How do I add a mentor or Organization.

    1. Login as a user.
    2. Click on “My Circle”.
    3. Click on "Mentor" button if searching for a mentor or "Organization" if searching for an Organization.
    4. Enter letters "A, or, B, or C.....Z" to see a list of Mentors or Organization.
    5. Click on the "Search" button
    6. A list of Mentors or Organizations will be provided.
    7. Click on different Mentors and Organization to view their profiles.You can get more information about them by clicking on profile details
    8. When you decide on the mentor or Organization you want, Click \\"Add Mentor" or "Add Organization".
    9. A request will be sent out for the "Mentor" or "Organization" to approve

  • How do I View my Groups.

    1. Login as a user.
    2. Click on “All Groups”.
    3. A list of your groups will be provided

  • How do I View people in my Circles.

    1. Login as a user.
    2. Click on “My Circle”.
    3. A list of people in your Circle will be provided

  • How to Remove yourself from a Mentor or Organization

    1. Login as a user.
    2. Click on “View Profile"
    3. Click on "Add Mentor or Organization"
    4. A list of your Mentor and Organizations will be provided
    5. Click on "Remove from Circle"
    6. You'll be removed from the "Mentor or Organization"
    7. It is preferable to have a unified agreement between a mentor or Organization for any removals.

  • How to Update Your Profile.

    1. Login as a user.
    2. Click on “View Profile".
    3.  Click on "Update Info".
    4. A list of your profile data will be provided.
    5. Click on "Edit" to edit any profile data.
    6. Enter the updated Information.
    7. Click on "Save".

  • How do I View people in my Circles.

    1. Login as a user.
    2. Click on “My Circle”.
    3. A list of people in your Circle will be provided.

  • How do I View my Organization.

    1. Login as a user.
    2. A list of your Organizations will be provided.

 

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